DELIVERIES, RETURNS AND REFUNDS

Welcome to Zedby, your destination of choice for stylish and impeccable suits. We understand how important it is for your shopping experience to be hassle-free and enjoyable, which is why we have established clear policies regarding deliveries, returns, and refunds. Our dedicated team is committed to providing you with high-quality service at every step of your shopping journey.

Discover below our commitments to you, our valued customers.

What are the rates and delivery times?

CARRIERSDELIVERY TIMECOST OF DELIVERY
Point relais 72H72H5$
DHL EXPRESS 24H24H12$
CARRIERSDELIVERY TIMECOST OF DELIVERY
DHL EXPRESS 48H48H18$
CARRIERSDELIVERY TIMECOST OF DELIVERY
DHL EXPRESS 48H48H18$
CARRIERSDELIVERY TIMECOST OF DELIVERY
DHL EXPRESS 48H48H18$
CARRIERSDELIVERY TIMECOST OF DELIVERY
DHL EXPRESS 48H48H29$
CARRIERSDELIVERY TIMECOST OF DELIVERY
DHL EXPRESS 48H48H39 €
CARRIERSDELIVERY TIMECOST OF DELIVERY
DHL EXPRESS 48H72H59$

Discover the most frequently asked questions

Yes, we deliver all over the world.

When you order from us, an e-mail containing a link to track your order is automatically sent to you.

The delivery and billing address can be changed in the section my account > my information.

Your package cannot be picked up by someone other than you unless you provide a photocopy of your ID along with a handwritten statement from you.

The package will be delivered to the nearest post office and the letter carrier will come by the next day. If you are not there several times. The post office will return the package to us and you will not be reimbursed.

The customer is responsible for return shipping costs.

Refunds are made  4 to 6 open days after receipt of the return package.

You can return your order to us at the following address:
- 12 rue du pont au choux 75003 France
by filling out the return form see attachment which must be placed in the return package.

The maximum return period is 14 days.

Have a question? Contact us!